Privacy Policy Overview

This Privacy Policy outlines how we handle personal data collected from users.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

[email protected]

Phone

+44 20 4396 6880

Address

66 Bermondsey Street, Bermondsey, London, SE1 3UD

General inquiries

[email protected]

Contact details for privacy-related inquiries are provided in this section.

Purpose of processing

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in our operations under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal basis

Legal Disclosures

We may share personal data with law enforcement or regulatory bodies as required by law.

Disclosure to authorities occurs only when required by applicable law.

User Rights

Users have rights regarding their personal data, including access, rectification, and erasure.

Rights may be subject to legal limitations in certain circumstances.

Requests

Exercising User Rights

Requests for exercising rights should be submitted in writing for verification.

We respond to verified rights requests within the timeframe required by law.

Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant changes to this policy via our website.

Material changes to this policy are communicated through appropriate channels.

Data collected

Data Collection Practices

We collect personal data such as names, contact details, and order information to facilitate service delivery and customer support.

The categories of data collected depend on how users interact with our services.

Collection sources

Data Sources

Sources of data include user submissions via forms, order placements, and account registrations.

Data is received directly from users or generated through service interactions.

Cookie types

Types of Cookies Used

We utilize essential cookies for site functionality and analytical cookies to improve our services.

Cookies vary by purpose and may be session-based or persistent.

Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze site usage.

Users may adjust cookie preferences through browser settings at any time.